Third Southeast Utah Regional Tourism Conference will be held on November 28
Oct 31, 2012 | 3110 views | 0 0 comments | 9 9 recommendations | email to a friend | print
A presentation at the 2011 Southeast Utah Regional Tourism Conference held at Gouldings Lodge in Monument Valley.  Courtesy photo
A presentation at the 2011 Southeast Utah Regional Tourism Conference held at Gouldings Lodge in Monument Valley. Courtesy photo
slideshow
San Juan County Economic Development and Visitor Services announces November 28, 2012 as the date for the third Southeast Utah Regional Tourism Conference.

Ms. Leigh von der Esch, Managing Director of the Utah Office of Tourism, (A Division of the Governor’s Office of Economic Development) will open the day’s educational activities with her presentation, “Unprecedented Partnerships”, a Utah leadership priority established by Utah Governor, Gary Herbert.

Keynote of the conference will be delivered by Ms. Krista Rahe. Ms. Rahe is an internationally recognized motivational trainer and will deliver “Raise the Bar!!! On Customer Service”.

This interactive program is designed to help frontline staff learn the hottest service tips in these important areas - Taking care of your customers, especially your “unhappy” customers and those with special service needs. Participants will learn:

Service skills which will help them exceed expectations every time.

The “little things” they can do which are perceived as great service by the guest.

“Win-Win” strategies for turning difficult situations positive for the guest and for ourselves.

Communications skills and service skills for better serving people from other cultures and people with disabilities.

Additionally, Krista will lead an afternoon breakout session on building a “Culture of Service” within your organization. Informational/instructional sessions will also be given on the latest web and social media strategies by Ryan Kirby of Utah.com and Chris Newton of GOTRAVELSITES.

Seth Winterton of the Utah Department of Agriculture will share the marketing strategies employing “Utah’s Own”.

Sponsors include Goulding’s Lodge, Utah.com, GOTRAVELSITES along with Outdoor Utah Adventure guide. Space is limited and our conference has filled out in previous years.

As in prior years some rather impressive door prizes including lodging, travel and activity packages will be awarded along with other gifts.

Call 435-587-3235 ext. 5006, for additional information, sponsorship opportunities and registration.
Comments
(0)
Comments-icon Post a Comment
No Comments Yet
The San Juan Record welcomes comments on our stories. Please be civil, respectful, focused and humane. Postings are not edited and are the responsibility of the author. You agree not to post comments that are abusive, threatening or obscene. Postings may be removed at the discretion of sjrnews.com